Frequently Asked Questions
Everything you need to know about shopping with Distant.
How long will it take for my order to arrive?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Which payment methods do you accept?
Distant accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Yes. Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Are your materials sustainably sourced?
We are committed to ethical fashion. Distant prioritizes high-quality, durable materials and works exclusively with manufacturers who adhere to fair labor practices and environmental standards.